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Bidcare is a newly created service offered by Bidfood specialising in aged care, retirement living, hospitals, disability and community services. With many years of combined experience working in and servicing the healthcare industry, Bidcare has been developed to deliver support and tailored solutions to the growing healthcare sector.


Our aim is to provide you with the tools to carefully plan and manage your menu, reduce labour costs, improve customer satisfaction all while saving you money. 

We have specifically developed software tools to ease the pressures of menu planning and food costing; a tailored solution providing incremental savings over time. With distribution managed through local Bidfood branches we offer the support from our network of local, national and international team members. 



Our leading-edge IT solutions will improve efficiencies across your business with: 

  • Customisable satisfaction survey software for your staff and residents, exclusive to Bidcare customers 
  • Menu planning assistance, delivering best value and quality while managing waste reduction 
  • Manage risk with easily accessible allergen and ingredient information 
  • Inventory management and reporting tools with live stock level indicators
  • Trade 24/7 with secure online payments and access to all divisions – foodservice, meat and liquor


Optimise expenses

With a dedicated healthcare customer support and business analytics team we provide assistance to reduce, measure and optimise your total cost of business. By improving efficiencies within your business, we can help with reducing long term overall costs. Along with offering greater choice and flexibility.

Complete solution

A complete product offering including dry, frozen and chilled groceries, fresh meats, fruit and vegetables as well as non-food items including packaging, disposables and hygiene. Our strategic procurement and supplier relationships create effective worldwide logistics and our product development team are continually growing our range of exclusive products which meet the specific dietary requirements within a healthcare setting.


We have formed a partnership with leading training provider Kineo (formally E3Learning) to give Bidcare customers access to discounted online courses providing mandatory and professional development training specific to the healthcare sector. Allowing your team to upskill and stay ahead of the changing environment. 

Our national association with Beston Global Food Company means you have access to dietetic services at discounted rates. You get full access to Accredited Practising Dietitians (APD) and Accredited Nutritionists (AN) whom are members of the Dietitians Association of Australia (DAA). This gives you access to the full range of services in clinical nutrition, medical nutrition therapy and food service management to facilitate a holistic approach to healthcare.

Food and nutrition resources for Aged Care Best Practice - thumbnail.jpg

One of the main nutrition challenges facing older Australians today is ensuring they are eating enough nourishing food. Eating enough means being able to maintain a healthy weight and even having a little extra weight in reserve for times of illness or stress. In partnership with Central Coast Health, NSW Government, we’re able to provide a practical guidebook on nutrition and food service for aged care facilities in Australia. This reader-friendly manual is easy to navigate and offers comprehensive information on practical nursing and contemporary ideas of nutrition. Along with this resource, we also have an Eating Well short book, designed for older people and their carers offering simple advice on how to keep up good nutrition. Request a printed copy or digital copy using the button below. 

Request nutrition resources
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